Privacy policy

“Personal Data” refers to any information that may be used, alone or in combination with other information, to identify you. We may collect Personal Data relating to you as follows:

We collect Personal Data that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or when you otherwise contact us. The Personal Data that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use.

The personal information we collect may include the following:

• Identification Data: your name, surname, email address, mailing address, usernames;
• Financial Data: includes the cardholder's name and bank card number, the expiry date, the visual cryptogram, the transaction number and details, the date and amount of the transaction. It is specified that the Company does not have access to these bank details and does not store them. This data is collected by our payment management provider;
• Technical Data: includes information collected by way of log files, namely internet protocol (IP) address, browser type and version, Internet Service Provider (ISP), date and time stamp, referring/exit pages, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our Site.
• Identification Data: your name, surname, email address, mailing address, usernames;

We do not process sensitive information. We may incidentally collect Personal Data included in the documents you share with us when using the Services.

• We may provide you with the option to register with us using your existing social media account details, like your Facebook, Twitter, or other social media account. If you choose to register in this way, we will collect the information described in the section called “HOW DO WE HANDLE YOUR SOCIAL LOGINS?“ below.
• The Site also collects information through cookies and similar technologies. We also automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, other technical information and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called “crash dumps”), and hardware settings). This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

We process your Personal Data for a variety of reasons, depending on how you interact with our Services, including:

• To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order;
• To provide you with the Services;
• To provide a Cloud storage service;
• To respond to requests for information using the contact form available on the Site or by e-mail to the address indicated above;
• To communicate to you important notices, such as information about changes to the Site(s) and Service updates;
• To ensure that the Site and its functionalities are optimized and constantly improved;
• Enable us to meet our legal obligations;
• Carry out statistics, studies and other marketing actions;
• To manage and respond to requests from users who exercise their rights;
• To prevent and detect unlawful behaviour, and protect or enforce our legal rights, for example defending the company in case of legal disputes.

As such, we may rely on the following legal bases to process your Personal Data:

• Consent. We may process your information if you have given us permission (i.e., consent) to use your Personal Data for a specific purpose. You can withdraw your consent at any time by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS PRIVACY POLICY?”
• Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
• Our legitimate interests. We may process your Personal Data where it is necessary for our legitimate interests as a company, including to manage, promote and improve our business and manage our risk.

Your Personal Data may only be disclosed to the following recipients or categories of recipients, within the limits of their respective responsibilities and insofar as such disclosure is strictly necessary to achieve the purposes set out in this Privacy Policy:

• Authorized employees of Stonemint LLC's marketing, administrative and IT departments;
• Persons in charge of internal and external control;
• Service providers. We may disclose your Personal Data to companies that provide services to us linked to our Services which are not permitted to use your Personal Data for any other purpose than to carry out the services they are performing for us;
• Third parties in connection with a business sale. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Third parties, where required by law : We may disclose your Personal Data to a third party if it is necessary to comply with a legal obligation or the decision of a judicial authority, a public authority or a government body, or if disclosure is necessary for national security, law enforcement or other issues of important public interest;
• Other third parties with your consent. We may also share your Personal Data with other third parties when you specifically consent to such sharing with associated specific purposes.

During your browsing on the Site, cookies may be placed on your terminal (computer, mobile, tablet), subject to the choices you have made and which you may modify at any time.

These cookies are managed by the User's web browser.

To find out more about cookies and their impact, please consult the "How it works" section of the CNIL website, which can be accessed here.

2. How long is the information stored on your browser kept?

The information stored on the User's browser used to identify the User and to enable traceability, as well as the raw data on the User's use of the Site associated with an identifier, will only be kept by us for a maximum period of thirteen (13) months. After this period, the data is either deleted or made anonymous.

3. How do I accept or reject cookies on my browser?

It is possible to configure your browser so that cookies are stored in the terminal or rejected, either systematically or according to the sender, or so that you are informed when a cookie is stored in the terminal, allowing you to accept or reject it.

However, deleting all cookies used by the browser, including those used by other websites, may lead to the alteration or loss of certain settings or information.

The configuration of each browser is different. It is your responsibility to follow the instructions of your browser's publisher as follows (links available at the time of updating this page):

• If you use Internet Explorer: https://support.microsoft.com/fr-fr/help/278835/how-to-delete-cookie-files-in-internet-explorer
• If you use Firefox: https://support.mozilla.org/fr/kb/protection-renforcee-contre-pistage-firefox-ordinateur?redirectslug=enable-and-disable-cookies-website-preferences&redirectlocale=en-US
• If you use Safari: https://support.apple.com/fr-fr/105082
• If you use Chrome: https://support.google.com/chrome/answer/95647?hl=fr

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control.

Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.

We will use the information we receive only for the purposes that are described in this Privacy Policy or that are otherwise made clear to you on the relevant Services.

Please note that we do not control, and are not responsible for, other uses of your Personal Data by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use and share your Personal Data, and how you can set your privacy preferences on their sites and apps.

We will only keep your Personal Data for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this Privacy Policy will require us keeping your Personal Data for longer than the period of time in which users have an account with us.

In particular, we apply the following retention periods for these few main categories of Personal Data:

• For Identification Data,
• when you create an account, we keep your Personal Data for as long as your account is active;
• when you do not create an account:
• 30 days when you use the Services anonymously (i.e. when your email address has not been provided)
• 60 days after the account is suspended when you are identified with your email address.
• For Financial Data, the data is kept until the last payment due date of the subscription.

When we have no ongoing legitimate business need to process your Personal Data, we will either delete or anonymize such information, or, if this is not possible (for example, because your Personal Data has been stored in backup archives), then we will securely store your Personal Data and isolate it from any further processing until deletion is possible.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any Personal Data we process such as encryption. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot guarantee the security of your Personal Data transmitted to us using unsecured means. Although we will do our best to protect your Personal Data, transmission of Personal Data to and from our Services is at your own risk. You should only access the Services within a secure environment.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that Personal Data from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at data@zoomconvert.com.

When we share your Personal Data with companies with whom we contract, such companies may be located outside the European Union in countries with different laws for protection of Personal Data than the laws in your country of residence.

Before transferring your Personal Data outside the European Union, we will take steps to ensure that such data will be afforded the same level of protection as under applicable data protection laws within the European Union. For data transfers outside of the European Union, we use applicable safeguards, including the standard contractual clauses adopted by the European Commission and will make available a copy to you upon request.

Under the Applicable Law, you have the following rights with respect to your Personal Data:

• i. the right to request access and obtain a copy of your Personal Data;
• ii. the right to request rectification of your Personal Data. If you would at any time like to review or change the information in your account, you can log in to your account settings and update your user account or contact us;
• iii. the right to request the erasure of your Personal Data. If you would at any time like to terminate your account, you can log in to your account settings and update your user account or contact us;
• iv. the right to request the restriction of the processing of your Personal Data in accordance with the applicable laws;
• v. The right to object to our processing of your Personal Data;
• vi. under certain circumstances, the right to demand data portability;
• vii. to withdraw any consent you have given. However, please note that this will not affect the lawfulness of the processing before its withdrawal, nor when applicable law allows, will it affect the processing of your Personal Data conducted in reliance on lawful processing grounds other than consent;
• viii. to direct how your Personal Data should be used after your death.

You can exercise these rights by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS PRIVACY POLICY?” below.

If you believe we are unlawfully processing your Personal Data, you also have the right to file a complaint with the CNIL (https://www.cnil.fr/).

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective on the Site as soon as it is accessible. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your Personal Data.

If you have questions or comments about this notice, you may email us at data@zoomconvert.com or by post to: Stonemint LLC, 7345 W SAND LAKE RD, STE 210 OFFICE 2303, ORLANDO, FL 32819 US.

This Privacy Policy was last update on 05/06/2024